Hapi Connect
for Salesforce

Empower your hospitality sales and operations teams with real time, cleansed and enriched hotel PMS data
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Trying to make Salesforce CRM work for hospitality
sales and operations teams?

Hapi Connect for Salesforce bridges the gap between hotel PMS data and CRM.

Account Production

Stay and reservations data from your property management systems is aggregated and can be accessed directly from company records in Salesforce

Data Synchronization

Reservations and Profile data is synchronized with Salesforce to enable CRM-related workflows.

Lead Generation

Generate leads for potential new
corporate accounts based on stay and reservations data enhanced with missing company profiles.

How Do We Do It?

With available connectors for major PMS systems in the hospitality industry, we have created a set of native Salesforce components to expose PMS data directly within your CRM.

All guest records are cleansed, normalized and enriched with publicly available company information based on guests' email addresses and phone numbers for accurate account production reporting and enhanced guest insights.

Smart data synchronization rules facilitate bi-directional flows of reservation, account and company records between PMS and CRM with support for large data volumes and high transaction throughput scenarios.

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The Simplest Way to Start

Install the Hapi Connect for Salesforce AppExchange app

Available now on the AppExchange

Integrate your PMS system from our list of available connectors

Major PMSs are supported.
Contact us to request a missing
connector

Configure Enrichment, Synchronization and Lead Generation settings

Additional enrichment
service fees apply
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Featured PMS
Connectors

Global, Cloud-based Hotel PMS.
Go to PMS site
Hospitality redefined.
Go to PMS site
PMSs using the HTNG Specification.
Go to PMS site

Have another system to integrate?
Please feel free to contact us.

Get in touch
Global, Cloud-based Hotel PMS.
Go to PMS site
Hospitality redefined.
Go to PMS site
PMSs using the HTNG Specification.
Go to PMS site

Making Salesforce CRM relevant for the hospitality industry is the primary goal of this application. Hapi made possible what has been a major barrier to the use of Salesforce in this space - direct access to clean PMS data.

Nikolai Balba
CEO of Aquiva Labs Inc.

Make Salesforce CRM
Work for Your Hotel

Contact us for more information

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