With available connectors for major PMS systems in the hospitality industry, we have created a set of native Salesforce components to expose PMS data directly within your CRM.
All guest records are cleansed, normalized and enriched with publicly available company information based on guests' email addresses and phone numbers for accurate account production reporting and enhanced guest insights.
Smart data synchronization rules facilitate bi-directional flows of reservation, account and company records between PMS and CRM with support for large data volumes and high transaction throughput scenarios.
Have another system to integrate?
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Making Salesforce CRM relevant for the hospitality industry is the primary goal of this application. Hapi made possible what has been a major barrier to the use of Salesforce in this space - direct access to clean PMS data.
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