Luis is a serial entrepreneur who, before Hapi, served as EVP of Strategic Initiatives for Amadeus Hospitality. Prior to that, he was President of the MTech Division at Newmarket International, Inc. Segredo has been in the hotel industry since 1993, starting with the introduction of some of the first Windows apps to hotels, and has experienced the challenges of technology migrations over the years through the transition from licensed seat model to managed hosting model. He served in various roles within Amadeus, supporting the integration of acquisitions. Segredo has over 25 years experience offering technology at the property and corporate levels. He earned a BBA in International Finance & Marketing from the University of Miami.