Hapi

About Hapi

We believe hospitality will be better when the barriers to innovate are eliminated. High integration costs and lack of vendor alignment hurt innovation and progress.

Our vision is to apply the best open technologies in a new and inclusive model. With the expansion of data and amazing new capabilities being delivered outside the vertical it is time to rethink the approach in hospitality.

A modern, secure cloud platform

The Hapi data streaming platform is based on the same proven technology that runs some of the largest social media and business services.

To that foundation, we add multiple layers of encryption, authentication and governance. Finally, we make sure the most important parts are open source.

Real-Time Streaming

You won't have to worry about stale data. Hapi runs on AWS infrastructure and leverages open source Apache Kafka technology to provide data streaming functionality that is modern, secure and scalable.

Secure Data

Authentication and access to streams is determined by
secure data contracts. Data governance is a first class citizen. Combined with multiple layers of encryption, your data is always secure.

Open Approach

No one wants another propriety integration solution.
From our streaming engine to our API and data schema,
we embrace open source concepts.

Traditional data integration is expensive, brittle and slow. Hapi reduces the cost and time to connect, all while improving security, scalability and control. Streaming, an open API and data enrichment enables business innovation.

1-1, 1-Many
& Many-Many
Connections

Enriched
Data Streams

Control & Governance
via Secure Contracts

Open API
& Schema

Streams, Replay
& Batch

Simple Integrations and Enriched Streams

The Hapi platform makes it easy for you to integrate systems together. Data published to a Hapi stream by a contributing system such as PMS or CRS is normalized into a unified format and can be consumed by one or many receiving systems.

Data streams can be combined, filtered, cleansed and enriched with other data sources or even by third parties, fueling entirely new services or enabling novel opportunities.

Connected Systems, Open APIs

Connect your systems, IoT and applications to Hapi's open APIs for bi-directional real time data flows, enabling one-to-many connectivity and many-to-one integration.

Data Governance by Design

Security and privacy controls are incorporated into the platform by design, with a focus on data security, privacy and protection of personally identifiable information (PII), ensuring compliance with the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks and the EU GDPR regulation.

How Do We Do It?

With available connectors for major PMS systems in the hospitality industry, we have created a set of native Salesforce components to expose PMS data directly within your CRM.

All guest records are cleansed, normalized and enriched with publicly available company information based on guests' email addresses and phone numbers for accurate account production reporting and enhanced guest insights.

Smart data synchronization rules facilitate bi-directional flows of reservation, account and company records between PMS and CRM with support for large data volumes and high transaction throughput scenarios.

Account Production

Stay and reservations data from your property management systems is aggregated and can be accessed directly from company records in Salesforce.

Data Synchronization

Reservations and Profile data is synchronized with Salesforce to enable CRM-related workflows.

Lead Generation

Generate leads for potential new corporate accounts based on stay and reservations data enhanced with missing company profiles.

Hapi Connectors
and Partners

Hospitality redefined.

Connect to innovate