Connecting Hoteliers with Innovation

Understand every facet of the guest journey, including the on-property experience, at the corporate level. Create innovative digital guest engagements quickly, cost-effectively and securely.
Create innovative digital guest engagements quickly, cost-effectively and securely.

Connecting Hoteliers with their Guests

Hapi’s Salesforce Connector serves up PMS data like guest profiles, preferences and past-stay information, allowing hotel operators to provide the most personalized experiences and giving marketers a true 360-degree view of the guest using the world’s most popular CRM.
Hapi’s Salesforce Connector serves up PMS data like guest profiles, preferences and past-stay information, allowing hotel operators to provide the most personalized experiences and giving marketers a true 360-degree view of the guest using the world’s most popular CRM.

Connecting Technology Suppliers

Technology suppliers can innovate faster by building one connection to Hapi and gaining access to all supported Property Management Systems. A connection to Hapi opens up their market to hundreds of partner hotels.
Hospitality technology partners use Hapi's PMS middleware to increase innovation

Why Hapi?

SIMPLIFY SYSTEM INTEGRATIONS
Too often, systems integrations are overwhelming the average hotelier. The data we need to make better business decisions and improve the guest experience is often stored in silos and not shared across the tech stack. At Hapi, we’ve built an integrations and data-sharing platform to drastically and effectively improve the process for a number of stakeholders. Hapi helps hotel operators and technology providers streamline the integrations and data collections processes with simple, cost-effective APIs. Based in Miami, today Hapi has employees and technology partners across the globe.
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What is Hapi?

ONE API, MANY CONNECTIONS
Hapi is a data-integrations platform that effectively improves the process of extracting, cleaning and normalizing data for a number of stakeholders, allowing them to innovate faster. At the core, Hapi has built a “hub” with deep, secure APIs that allow one system to connect to multiple systems in a short amount of time and with little to no development work on the hoteliers’ end. Equally important, the integrations allow hoteliers access to many on-premise systems by bringing the connectivity and data into a cloud environment.
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How Does Hapi Work?

SCALABLE DATA FUNCTIONALITY
Hapi runs on AWS infrastructure and leverages open source technology to provide data streaming functionality that is modern, secure and scalable. Data published to a Hapi stream by a contributing system such as PMS or CRS is normalized into a unified format and can be consumed by one or many receiving systems. Data streams can be combined, filtered, cleansed and enriched with other data sources or even by third parties, fueling entirely new services or enabling novel opportunities.
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Who Works with Hapi?

“Hapi – and especially the API part – has been very useful for us. They help us integrate across a number of those different systems, normalize our guest data and analyze it in a more comprehensive way.”
Shrikant Shenoy
Senior VP of Innovation, Digital Transformation and Strategy
Langham Hospitality Group

From the Library

All About APIs: The Future of Integrated Technology

With Hapi, developers can write to one set of APIs and connect to many systems, saving time, money and resources.
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Hapi's Connector App for Salesforce Goes Next Level

Hapi Connect for Salesforce is an AppExchange app connecting hotel PMS systems to Salesforce in real-time.
READ POST

Segredo: How Technology Will Power Hospitality’s Recovery

The hotel companies that are most nimble and can adapt to a new normal with proactive strategies will fast become market leaders.
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