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Hapi People Spotlight: Kim Bilotto
At Hapi, we’re excited to spotlight Kim Bilotto, Senior Engineer, Implementations & Support.
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Hapi People Spotlight: Ben Heiland
At Hapi, we’re excited to spotlight Ben Heiland, our VP of Business & Professional Services.
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PMS: The Heart of the Hospitality Operating Environment
Your PMS works best when connected to your full tech stack.
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Hapi Congratulates SH Hotels & Resorts on its Hotel Visionary Award for Innovative Guest Experience Solution
SH Hotels & Resorts was recently honored with the prestigious Hotel Visionary Award for Sales & Marketing at the Hotel Technology Forum.
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Hotel M&A: Navigating Technical Hurdles and Driving Portfolio Growth
Mergers and acquisitions (M&A) activity is ramping up in the hospitality industry - it seems like every week there is another headline featuring...
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Why Hapi is Essential for Implementing Salesforce Data Cloud in the Hotel Industry
Hospitality businesses are acutely focused on utilizing technology to enhance guest experiences, streamline operations, and drive profitability.
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Hapi Names New Head of Strategic Accounts to Ensure Customer Success
Chris Bram brings more than a decade of hospitality technology experience to Hapi, where he will serve as SVP of Strategic Accounts and oversee a cust
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Hapi Enhances Your Hotel’s Loyalty Program
Strengthen your hotel’s loyalty program with the right data platform. Learn how Hapi Data Platform helps you deliver exceptional guest experiences...
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Hapi People Spotlight: Dima Kovalov
Helping hoteliers utilize technology for success is a driving motivator for Dima Kovalov, team lead of Hapi Guest implementations. Hailing from...
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Get Hapi with Your Hotel Data: A Modern Solution built on AWS
The Hotel industry faces a data abundance challenge. Hapi Data Platform offers a modern, secure, and cost-effective solution.
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Hapi People Spotlight: Aya McKeen
Let's get to know Aya McKeen, Hapi's Director of CRM Implementation & Support!
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Driving AI in the Hotel Industry - The Importance of Data
Unleash the Future of Hospitality: How AI and Hapi's Data Solutions Revolutionize Personalized Guest Experiences in the Hotel Industry
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Embracing the Multi-PMS Era: How Hapi Facilitates Seamless Data Integration for Hotel Companies
Hapi enables hotel companies to embrace the multi-PMS world by providing a hospitality integration platform that normalizes data streams.
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🎉 Hapi attending both HITEC Toronto and The Hospitality Show Las Vegas!
Exciting News! Hapi is thrilled to announce our presence at both HITEC Toronto and the Hospitaity Show Las Vegas!
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Hapi People: Meet Martin Sestak, Platform Implementation Manager
We’re shining the spotlight on Martin Sestak, Platform Implementation Manager, who joined Hapi in March 2022, bringing experience from both the hotel
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Hawaii’s Turtle Bay Unlocks Customer Data for New, Holistic Marketing Strategy
Turtle Bay turned to Hapi and Salesforce to better understand its guests and develop relationships through personalized, omnichannel outreach.
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Hapi Well Positioned to Continue Accelerated Growth in 2023
2022 was a pivotal year for the team at Hapi and we can’t be more excited about the partnerships we are building and the opportunities ahead in 2023.
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Hapi Joins the Margaritaville Revenue & Marketing Team for Summit in Cancun
Hapi executives participated in paradise at the Margaritaville Revenue & Marketing Summit, at the Margaritaville Island Reserve Riviera Cancun.
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Red Lion Hotels Corporation: Innovation Accelerated
RLHC has partnered with Hapi to streamline operations and help deliver personalized guest experienes.
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6 Simple Steps to Implementing a Data-Driven Personalization Strategy
Many travel companies have sharpened their focus on better “owning” the relationship with their guests, aimed at driving loyalty and direct business.
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How Hyatt Powers an Innovative Digital Guest Experience with Real-Time Data
Hyatt has implemented a centralized data strategy to reduce friction with guests along their digital journey.
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How Data Can Bridge the Gap Between Technology and Operations
The friction that occurs between operations teams (front desk, sales, marketing) and technology teams can be eased with clean and actionable data.
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Exploring MDM vs. CDP in Hospitality
Before you build omnichannel marketing strategies, ensure you’ve got a solid MDM process to centralize the data that will feed your CDP.
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Building the Ultimate Guest Journey: How Rocco Forte Hotels Connects Data across Properties to Gain Insight
Rocco Forte partnered with Hapi to connect data across the portfolio into one centralized hub to provide insight into the customer journey.
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Hapi Hits Milestone Growth Steps in 2021
Despite a turbulent hospitality market, hotel companies continue to understand the importance of improving the data flow between their systems.
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How to Build a True Personalized Omnichannel Guest Journey at Scale
View an educational presentation from HITEC on how Hapi has teamed with Salesforce to help hotel companies create 360-degree views of their guests.
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How a CDP Will Shape the Future of Hotel Marketing
Hotel companies must shift their focus to collecting, storing and analyzing first-party data, which requires advanced marketing technology.
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How to Launch the Next Best Hotel Tech Solution
Leaders during a recent webinar discussed the considerations for developing and going to market with a new hospitality tech solution.
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Hospitality CRM: Past, Present and Future
Hapi advisor Bob Magliozzi shares his take on how hotels are using guest data most effectively today.
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4 Tips for Choosing a Solution to Optimize Your Guest Data
How hoteliers should evaluate data platforms that will add value, allow deeper connections with customers and ultimately convert.
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All About APIs: The Future of Integrated Technology
With Hapi, developers can write to one set of APIs and connect to many systems, saving time, money and resources.
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Segredo: How Technology Will Power Hospitality’s Recovery
The hotel companies that are most nimble and can adapt to a new normal with proactive strategies will fast become market leaders.
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Hotel Brands Miss Opportunity to Build Guest Connections
Hotel companies have a leg up over OTAs if they access data throughout the entire guest journey and build a 360-degree view of the guest.
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Consolidation: Adapting Operations to Lower Occupancy
Hotels around the world are faced with the challenge to operate at lower occupancy levels.
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Hoteliers: Be Prepared for Incredible Growth Ahead
As we enter holiday seasons and vaccines become closer to reality, travelers are again filled with wanderlust. How will you stand out?
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Contactless Demand Drives New Hapi-Opera OWS Integration
Hapi has built a certified integration with Opera called OWS, allowing third-party providers to send and receive more complicated tasks.
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New Hapi Sandbox PMS Makes Integration, Testing a Joy
Working in a "production-realistic" environment makes development quicker and easier, increasing the quality of the product.
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Solving Hotel Tech Integrations Challenges One Step at a Time
At Hapi, we’re dedicated to helping hoteliers get back to focusing on providing exceptional guest experiences.
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Hapi's Connector App for Salesforce Goes Next Level
Hapi Connect for Salesforce is an AppExchange app connecting hotel PMS systems to Salesforce in real-time.
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The Guest Journey in a Contactless era.
You would think that delivering a contactless experience for hotel guests would be no more difficult than for airline passengers.
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Guest Service is no longer a contact sport.
In a focus group with the hospitality's top IT execs, Hapi takes stock of their technology priorities, and contact-less takes the lead.
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Hospitality CRM: A Hotelier’s Guide to Learning Salesforce
Hospitality Organizations have many ways to leverage Salesforce platforms.
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It’s a Great Time to be HAPI.
Hospitality companies are embarking on their own internal technology initiatives to differentiate and compete with the changing landscape.
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Salesforce.com and Hospitality get connected with Hapi
Hapi-Connect has been officially approved for the Salesforce.com AppExchange marketplace.
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Real time data streams for hospitality
Let's talk about Data Streaming in Hospitality.
READ POSTHapi makes data integration simple
Hapi is a data integration platform designed to streamline the way hospitality organizations integrate their various systems.
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Hapi attends HEDNA 2019 in LA
A Hapi summary of Hedna 2019 in Los Angeles!
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