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Unlock the potential for innovation in the hospitality industry by prioritizing data and partnering with experienced platforms, treating data streaming as a utility, and leveraging off-the-shelf connectors to consolidate and normalize data, enabling personalized guest experiences and automated operational analytics.
The hospitality leaders who are prepared to rekindle business with past guests and go above and beyond in building business with new guests will find themselves in a great position to capitalize on recovery.
Like so many industries, COVID has forced the acceleration of digital transformation in hospitality. Offering contactless experiences for guests, automating more processes and even redefining how the work itself is done are necessary for survival.
Miami, FL – October 16th, 2024 – Hapi, the leading provider of hospitality data and connectivity solutions, announces the appointment of Jeff Bzdawka as company President. Bzdawka brings over 30 years of hospitality experience to Hapi, with a proven track record of building customer and colleague-focused solutions, scaling teams, and driving growth.
At HITEC 2024 in Charlotte, leaders from Sonesta, IHG and Nemacolin Resort shared key insights on how a modern approach to data integrations is critical to personalizing guest experiences and driving loyalty to their brand.
Property level data from Visual Matrix PMS is now accessible through the Hapi Integration Platform, and Sonesta International Hotels is already capitalizing by delivering real-time data into their Customer Data Platform.
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