Hapi Press Releases

Hapi’s connectivity platform integrates Infrasys POS data to create a seamless customer experience and streamline data integrations across enterprise portfolios

Partnership leverages Hapi’s unified data model, accelerating Revinate’s ability to activate its direct booking platform across enterprise groups

MIAMI, Dec. 12, 2024 — Today, Hapi, the leading provider of hospitality data and connectivity solutions, announced its CEO and co-founder, Luis Segredo, has been named chair of the 2025 AHLA Global Technology 100.

Nov. 20, 2024 — Today, Hapi, the leading provider of hospitality data and connectivity solutions, announced its work with the Nemacolin Resort, which resulted in winning the prestigious 2024 Hotel Visionary Partnership Award from Hospitality Technology.

Miami, FL – October 16th, 2024 – Hapi, the leading provider of hospitality data and connectivity solutions, announces the appointment of Jeff Bzdawka as company President. Bzdawka brings over 30 years of hospitality experience to Hapi, with a proven track record of building customer and colleague-focused solutions, scaling teams, and driving growth.

At HITEC 2024 in Charlotte, leaders from Sonesta, IHG and Nemacolin Resort shared key insights on how a modern approach to data integrations is critical to personalizing guest experiences and driving loyalty to their brand.

Property level data from Visual Matrix PMS is now accessible through the Hapi Integration Platform, and Sonesta International Hotels is already capitalizing by delivering real-time data into their Customer Data Platform. 

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The 404-roomresort in Toronto implemented Salesforce Sales and Marketing Cloud for richguest profiles and personalized guest journeys, but needed Hapi’s experiencedhospitality team to access the necessary data.

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Ben Heiland has joined as VP of Business & Professional Services and Cesar Mendoza as VP of Solutions Design & Development, filling crucial positions that solidify Hapi’s standing as the leading solution for system connectivity and data streaming. 

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After growing through acquisition, Sonesta turned to Hapi to centralize and normalize guest data from multiple Property Management Systems across its various brands in real-time, which will power a new Customer Data Platform.

Hapi will facilitate streaming of data between RealTime Reservation and leading hotel Property Management Systems, allowing hoteliers to provide guests with a complete view of all bookings in one place.

Hapi continues to build out its industry leading connectivity platform by integrating with Oracle Hospitality OPERA Cloud Platform via the Oracle Hospitality Integration Platform. This integration can provide hotel brands and operators comprehensive insights into property-level activity.

Data Travel’s customers can now benefit from exceptional guest check-in experience.

Hapi will facilitate streaming of data between Operto and leading hotel Property Management Systems, allowing hoteliers to build a unified and automated platform to connect their teams, guests, and smart devices.

One-of-a-kind desert oasis in Glendale, Arizona, featuring an 1,100-room luxury hotel, will deploy Hapi Guest to personalize the guest experience across all areas of the resort.

Through significant advancements to the latest version of its Hotel Integration Platform and the addition of the new Hapi Data Platform, Hapi has built a solution for bringing modern technology to the hospitality industry.

‍Using innovations from Hapi and Salesforce, Sage Hospitality Group has been able to centralize guest data and digitize its customer relationship management to deliver exceptional experiences.

Luxury destination resort Nemacolin has partnered with Hapi and Salesforce to create a high-touch, personalized guest experience. The resort will use Salesforce's Sales Cloud, Marketing Cloud and Analytics products to understand its guests, their preferences and satisfaction levels, which will help to provide personalized touches throughout their stay.

SevenRooms can now share check-level F&B data to CRMs in real time with Hapi Guest for Salesforce, allowing Crystalbrook Collection to offer a 360-degree personalized guest journey that includes their dining experiences.

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Hapi Surpasses 640 years of Combined Hotel Technology Experience with the Latest Addition of Jonathan Seigle, VP of Major Accounts. 

Developed by an HTNG Workgroup composed of more than 50 hotel IT leaders and solutions providers and powered by the Hapi data platform, HTNG Express solves one of the industry’s toughest problems: PMS integrations.

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Hapi Guest For Marketing Cloud and Hapi Guest Analytics – extensions of the core Hapi Guest For Salesforce application – are both now available on the Salesforce AppExchange, powering hotel-ready guest marketing and data visualization.  Together with Salesforce, hotel companies benefit from an “out of the box” Hotel CRM offering.

The innovative Property Experiences Management System (PXMS), which helps hotels manage and monetize non-room inventory, needed quick access to PMS data with smaller integration costs.

The Margaritaville Beach Hotel in Pensacola Beach, Fla., can now centralize data and improve the guest journey; See Maestro in Booth 1325 and Hapi in Booth 1300 at HITEC Orlando.

The integration has been certified, data is flowing and several hotel companies are relying on both companies to share, centralize, and normalize their sales and catering data so it can be accessed by other systems in the tech stack in real time.

Hapi has announced a collaboration with Stayntouch, allowing technology solutions providers to access and share data with Stayntouch as well as more than 100 other solutions providers by writing to a single Hapi API.

Laasie has partnered with Hapi for integrations into the industry’s leading PMSs in order to create seamless, personalized experiences.

Hapi finished 2021 with a 95% “likely to recommend” score and Customer Support rated 4.8 out of 5, resulting in HTR's Global Customer Support Certification

Hosted by HTNG, the annual TechOvation Award was created to recognize the contributions of solution developers in pushing technology innovation forward.

The lifestyle brand will utilize Hapi Connect for Salesforce to power a holistic customer data strategy through the world’s leading CRM.

The leading integrations platform for hospitality is now partnered with 8,000 hotels globally and has hired 7 employees in the past month, with plans to add more team members this year.

The serial hospitality technology entrepreneur will bring a fresh look at the current challenges facing hospitality with a keen eye on reducing integration and data-sharing issues, allowing hoteliers to innovate faster.

The partnership provides hotels and hotel software providers with an end-to-end solution for accessing internal data from various systems.

The disruptive Cloud Data Hub topped all other “marketplace and integration” providers, securing a perfect score of 100 on HotelTechReport.

Orlando, FL - Hapi appoints Laurent Idrac, a 30-year veteran of the global hotel technology industry as COO for the company.