Property level data from Visual Matrix PMS is now accessible through the Hapi Integration Platform, and Sonesta International Hotels is already capitalizing by delivering real-time data into their Customer Data Platform.
The 404-roomresort in Toronto implemented Salesforce Sales and Marketing Cloud for richguest profiles and personalized guest journeys, but needed Hapi’s experiencedhospitality team to access the necessary data.
Ben Heiland has joined as VP of Business & Professional Services and Cesar Mendoza as VP of Solutions Design & Development, filling crucial positions that solidify Hapi’s standing as the leading solution for system connectivity and data streaming.