Hotel Business sat down with Jeff Bzdawka to gain insight into his journey from SVP of global hotel technology at Hyatt to CEO of meetings and events data provider Knowland to his current role as president of Hapi, a data integration specialist.
Nemacolin and Hapi prove that the right collaboration can turn technology into a guest-centric advantage.
Hospitality CRM software come equipped with features for obtaining online customer reviews and guest surveys, scheduling reservations, and deploying automated marketing campaigns.
Hapi finished 2021 with a 95% “likely to recommend” score and Customer Support rated 4.8 out of 5, resulting in HTR's Global Customer Support Certification
Hosted by HTNG, the annual TechOvation Award was created to recognize the contributions of solution developers in pushing technology innovation forward.
The lifestyle brand will utilize Hapi Connect for Salesforce to power a holistic customer data strategy through the world’s leading CRM.