MIAMI – January 5, 2022 – Hapi is pleased to announce that Hapi Guest was named as a Top 3 finalist in HTNG’s TechOvation Awards, which recognizes and rewards technology innovation in the hospitality industry.
Hapi Guest is a hospitality-specific CRM built on Salesforce that collects data from the PMS and other hotel systems to create traveler personalization at scale, reinventing guest journeys across all channels. PMS data is available in Salesforce in real time, allowing hoteliers to analyze and action it with Marketing Cloud, Sales Cloud, Service Cloud, and more.
“We are excited to be named a top solution out of the 19 companies that took part in this year’s competition,” said Hapi CEO Luis Segredo. “Hapi Guest is a gamechanger for the hospitality industry, giving hoteliers access to the best-in-breed capabilities from Salesforce and the strength and industry know-how from Hapi.”
Hosted by HTNG, the annual TechOvation Award is among the industry’s most prestigious and was created to recognize the contributions of solution developers in pushing technology innovation forward throughout the global hospitality industry.
“Hapi Guest’s certified interface that allows real-time PMS data feeding into Salesforce will change the game for omnichannel marketing. Marketing Cloud allows for an interactive, AI and data-driven marketing strategy that the hotel industry has never had real access to before,” said Christian Arias, VP of Business Development, Hapi.
For more information, visit https://www.hapicloud.io/hapi-for-salesforce.
Hapi is a disruptive Cloud Data Hub that exposes event streams and transactional APIs from hotel systems at scale designed to solve the hotel industry’s rapidly expanding data management challenges, while also addressing the traditionally high integration costs and lack of vendor alignment that inhibits innovation and efficiency. Developed by hotel technology innovators, the secure, scalable, cloud-based data streaming platform is based on an open model, using the same proven technology that runs some of the world’s largest social media and business services, to which multiple layers of encryption, authentication and governance are added.