RealTime Reservation Accelerates PMS Connectivity with Hapi Integration Platform

November 16, 2023

MIAMI and NEW YORK, November 15, 2023 – Hapi, the hospitality industry’s leading platform for fast and cost-effective connectivity between technology systems, has announced a new integration with RealTime Reservation, a single reservation platform for ancillary revenue. Through the integration, RealTime Reservation can ingest data from the industry’s leading Property Management Systems by writing to a single Hapi API.


RealTime Reservation offers properties in the hospitality industry a comprehensive, easy-to-use guest engagement and inventory management tool that can “reserve a moment in real time.” RealTime Reservation’s series of solutions can be purchased separately or as a suite of services, depending on ahotel’s needs. The platform allows guests to book activities, cabanas, amenities, classes, F&B, and more while staff directly control capacity and pricing. Hoteliers can follow the guest journey and upsell to capture revenue pre-arrival and during their stay.


With streaming data between RealTime Reservation and the hotel PMS in real time, operators can now instantly send any bookings or cancellations to Hapi, which will forward it to the property’s guest Itinerary systems to view.


RealTime Reservation is already taking advantage of the integration to allow guests to see a global itinerary, combining bookings from all the hotel and third-party booking platforms. For example, if a guest booked a poolside cabana, they could now easily view their room booking from the hotel together with their cabana booking through RealTime Reservation.


"RealTime Reservation is committed to providing hotels with the technology they need to improve the overall guest experience," said Shawn Tarter, President and Founder of RealTime Reservation. "This integration empowers hoteliers to provide guests with a central location toview their bookings without having to navigate through multiple systems to find their itinerary.”


RealTime Reservation is the latest hotel technology solutions provider to turn to Hapi, a hospitality connectivity platform that exposes event streams and transactional APIs at scale. Hapi aims to help hotel companies innovate faster by removing integration, development and deployment challenges. The secure integration between Hapi and RealTime will allow hoteliers to access critical data in a short amount of time with little to no development work on their end.


“Operating on a well-integrated tech stack is critical to improving operational efficiency in hotels today, and we are excited to help partners like RealTime Reservation provide solutions to one of the industry’s top challenges,” said Luis Segredo, CEO of Hapi. “Hapi has become the de facto API standard for connectivity and we’re proud to be helping hoteliers at corporate levels action their data.”



Hapi is a disruptive Cloud DataHub that exposes event streams and transactional APIs from hotel systems at scale, designed to solve the hospitality industry’s data management challengeswhile addressing high integration costs. Developed by hotel technology innovators, the secure, scalable, cloud-based data streaming platform is based on an open model, to which multiple layers of encryption, authentication and governance are added. Hapi now serves over 6,500 hotels globally, including IHGHotels & Resorts, Sonesta Hotels, Accor, Hyatt Hotels, Rosewood Hotels, Margaritaville and Four Seasons Hotels & Resorts. Visit Hapi at



RealTime Reservation, LLC is a leading provider of cloud-based hospitality software solutions, allowing seamless integration of reservation and operational systems. The company's platform is designed to help hotels and resorts increase bookings, streamline operations, and enhance guest experiences. In addition to serving guests, the platform is a powerful inventory management tool for hotel and resort staff. The unrivaled distribution channel allows properties to market amenities and activities to entice new daytime guests. Using RealTime Reservation, properties can increase ancillary revenue, collect data, and improve forecasting and yield management. Our deep reporting capabilities enable properties to create operational efficiencies while enhancing the guest experience. For more information about RealTime Reservation, visit

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