Latest News & Updates

All the information you need to know about solving hospitality's integrations challenges.

Blog

Great Wolf Turns to Hapi to Deliver a Streamlined Salesforce Experience

Great Wolf Resorts has partnered with Hapi to enhance its 360-degree personalised marketing strategy on Salesforce.
March 27, 2023
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Hawaii’s Turtle Bay Unlocks Customer Data for New, Holistic Marketing Strategy

Turtle Bay turned to Hapi and Salesforce to better understand its guests and develop relationships through personalized, omnichannel outreach.
February 7, 2023
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Hapi Well Positioned to Continue Accelerated Growth in 2023

2022 was a pivotal year for the team at Hapi and we can’t be more excited about the partnerships we are building and the opportunities ahead in 2023.
January 20, 2023
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In the News

Hapi named as one of 2 potential "Game Changers" in the Hospitality Technology Industry

2020 is now thankfully almost behind us. With the arrival of vaccines, the hospitality industry is starting to regain some optimism about the future.

December 18, 2020
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Guest Service Is No Longer A Contact Sport

In a first-of-its-kind focus group with the hospitality industry’s top IT executives, Hapi takes stock of their technology priorities for operations in a post Covid-19 era.

June 10, 2020
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Hospitality CRM: A Hotelier’s Guide to Learning Salesforce

How a growth mindset, marked by one's willingness to always continue learning, leads an individual too much greater success in life, when compared to its Fixed mindset counterpart.

April 22, 2020
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Press Releases

Great Wolf Turns to Hapi to Deliver a Streamlined Salesforce Experience

Great Wolf Resorts has partnered with Hapi to enhance its 360-degree personalised marketing strategy. Great Wolf operates 19 indoor water park resorts and was looking to centralise the data it collects at various touchpoints in a bid to create guest profiles, but had struggled with data duplication and fragmentation. After implementing Salesforce Marketing Cloud and Service Cloud, Hapi enabled Great Wolf to get one consistent data pipeline from its PMS into Salesforce and was quick to deliver quality data in real-time.

March 27, 2023
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Hapi Connects SevenRooms and Salesforce to Drive Guest Insights and Personalization at Crystalbrook Collection

SevenRooms can now share check-level F&B data to CRMs in real time with Hapi Guest for Salesforce, allowing Crystalbrook Collection to offer a 360-degree personalized guest journey that includes their dining experiences.

March 22, 2023
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Hapi Celebrates Continued Company, Team Growth in 2023

Hapi Surpasses 640 years of Combined Hotel Technology Experience with the Latest Addition of Jonathan Seigle, VP of Major Accounts. 

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